LOOKING FOR HELP?
Our support is 24/7 and 365 days a year….unlimited…and we actually mean it! Unlike other IT firms, we really see ourselves as a support staff for our clients. We handle the typical IT issues of email and problems logging in, but what makes us different is our commitment to free up our clients to be more productive. Need to wait on hold for Quickbooks or another software vendor? Ok, then call us and we will wait on hold for you and solve your problem. We are an extension of our clients’ staff. We become the complete IT department of the firms we service.
By visiting out Support Site, you can:
- Use your Citrix password to log in to get additional support (for clients only)
- Chat with an agent
- Search our Knowledgebase of support articles
- Submit support request
- Check the status of your existing requests
Important Information You Should Know
Support Twitter: @Simplified InnovationsISupport